Kisi-Kisi UTS Sabtu, 30 April 2016

April 27, 2016

MTI Angkatan 17 (kampus Menteng).

exam (ilustrasi)

MK: Quality Improvement and Six Sigma (B21536BA).

Kisi-kisi (Materi Perkuliahan pertemuan 1-7).

Quality & Global Competitiveness :
• Quality and competitiveness relationship
• Costs of quality
• Quality comparisons
• World-class organizations
• Elements of total quality
• Total quality pioneers

Quality Culture :
• Defining quality culture
• Resistance to cultural change
• Establishing quality culture
• Maintaining quality culture

Customer Satisfaction, Retention & Loyalty :
• Customer-defined quality
• Identifying customers’ needs
• Customer satisfaction process

Garvin’s dimensions  of product quality.

 

MTI Angkatan 16 (kampus Menteng).

MK: Pengelolaan Kualitas-Kasus (B31536CA).

Kisi-kisi (Materi Perkuliahan pertemuan 1-7).

>> Perencanaan Kapasitas dan Layout pada industri manufaktur dan jasa.

>> Analisa resiko-resiko kualitas (quality risk) pada sistem rantai pasok secara keseluruhan berikut cara mengantisipasinya agar kerugian yang besar tidak terjadi (kasus).

>> Produktivitas, tingkat kinerja organisasi dan perencanaan peningkatannya.

>> Analyse how the waste reduction methods at “Y” could be applied to another organisation with which you are familiar (paper).

>>  Evaluate the impacts on “X” of using lean production (paper).

Selamat menempuh Ujian Tengah Semester (UTS).

Salam sukses.

 

(HHP)